Tag Archives: university

Why is social media not on the agenda of every PR course?


After seeing this article being retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on Behind The Spin is one that I have been battling for a while now and this is a blog post that has long been on the back burner. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight off the incredible amount of competition that affects every graduate.

Enjoy the image while you can. PR is nothing like this and is about to become even less so.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My colleague at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. There is already evidence that social media is a skill dominated by PR practitioners, so it doesn’t make sense not the teach it. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understanding of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of networks and brands online. A module that explained what the semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredibly useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

The Semantic web. Pretty, confusing, but irrelevent?

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

After seeing this article being Retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on blog is one that I have been battling for a while now. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight of the incredible amount of competition that affects every graduate.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My college at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understand of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of netowkrs and brands online. A module that included the idea behind semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredible useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

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Back to the routine and New Years Resolutions…


Sorry I haven’t updated in so long!

We’ve just moved house (still in Harrogate, just 10 minutes further along the road!) so I’ve been surviving without the internet Bear Grylls style for the past month or so, which has been excruciating to be honest.

Now I finally have it back and have spent the past few days reading all my emails, Twitter updates and basically staying up to the early hours to make up for lost time. Since I’ve been away from the on-line world it seems RATM really did make number 1 (though it’ old news now) which I was pretty happy about but my mum (and most of her generation) were just confused about and the general consensus in our house was “it’s not music, it’s just noise!“.

After seeing how successfully social media used its power to secure the Christmas number 1, it will be interesting to see how it is used for the upcoming elections (hopefully in a less cringe-worthy way then the Cameron ‘time for change’ posters, which social media has already begun to parody here).

In other news I was trapped in my house for about 4 days due to the snow (check out the picture) and couldn’t get to my finance exam, so I have that to look forward to in the next few weeks.

All my other deadlines were met and I really enjoyed designing and writing a brand book for a fictional car company. I chose to a electric car company with an edge, aimed at young professionals and students lucky enough to have a bit of extra cash to splash. Yet again I’m glad I been using Photoshop for a good few years now because it was very useful and I even tried my hand at using Adobe Illustrator to come up with the logo. If I can upload it as a PDF I will add it to the portfolio section of my blog (which really needs a lot adding to it when I get chance!).

My new years resolution is to make the most of every opportunity I get. I have taken this advice on board so far and have started planning and writing a pitch for Wolfstar PR. I have also got involved with some event planning in London later on this year which will not only be a great portfolio opportunity but will also be fantastic experience and very exciting. I will also be helping out Adam Burns and his Ptarmigan Bell Pottinger team after one of the group members left due to spending the second semester elsewhere. Hopefully I will also be involved in Richard Bailey’s online publication Behind the Spin, for which I have written articles for in the past. So many exciting prospects so early on! Here’s to hoping the rest of the year follows suit.

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Cameron and the Chocolate Factory


After posting on my Twitter status as ‘Enjoy your chocolate this morning David Cameron, it’s on us’ I received a reply asking if I had set up a PR stunt. After reading this, that was exactly what I decided to do.

After contacting Adam Burns right away we began working on the stunt which was finalized today. You can read about it in the press release below.

Letter included in the chocolate.

Full website with images and probably the best ever use of Willy Wonka.

www.wix.com/Pawscomms/Cameron-and-the-Chocolate-Factory

Press Release

4th December 2009

FOR IMMEDIATE RELEASE

LEEDS STUDENTS TACKLE “CAMERON AND THE CHOCOLATE FACTORY”

Two Leeds students have sent a parcel of chocolate to David Cameron in protest of the latest expenses scandal to hit the Tory party.  It was announced yesterday that Cameron had claimed for, amongst other things, a Mint Aero, a Galaxy and a Caramac on his Commons’ allowance for his staff.

Clare Callery, 20, and Adam Burns, 23, both second year students sent the chocolate parcel, which featured banners reading “This really takes the chocolate biscuit Dave!” and “David Cameron what a Wonka” to Mr. Cameron’s address at the House of Commons.  The parcel also contained a letter written by the two students detailing the case of many school leavers who could not afford to pursue their dream of studying at University because of a lack of finances.

Mr. Cameron, who is estimated to be worth about £3.5 million, had earlier this year berated members of the Conservative party for abusing the MPs expenses system, saying some of the claims were “unethical and wrong”.

None of the snacks claimed for break the MPs expenses rules as MPs are allowed to bill for “meals and subsistence for interns, volunteers or permanent employees working away from their main place of employment”.

Adam, a student at Leeds Met, said:

“I am sick of hearing about millionaire politicians abusing the system. If David Cameron was so intent on feeding his interns then why did he not foot the bill? And in my experience having to pay for your own lunch is part and parcel of being an intern. I have got friends who simply could not afford to go to university and it saddens me that a multi millionaire like Cameron is wasting valuable tax payer’s money.”

Clare adds, “It’s laughable that the MP expenses scandal continues, and this time the tax payers now have to fork out for David Cameron’s chocolate purchases. Enjoy these bitter-sweet chocolates Mr. Cameron, they’re on us. Again”

David Cameron earlier this year stated that the Conservatives will raise university fees to compete with universities abroad, such as in USA, for the best staff at the university. However with the pros of better funded universities also come the cons. University education in the USA is so expensive (some fees top £20,000 per annum) that further education really does become a luxury for those that come from wealthy enough backgrounds to afford it. This unfair rich-poor divide with regards to education is something the UK is already at risk of falling into, and we should do all we can to prevent it

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Ptarmigan Bell Pottinger Initiative


What a chaotic 2 weeks!

I’ve had two university presentations to contend with in the last two weeks, one for my Persuasive Communications module (which isn’t the ‘evil teachings of propaganda’ as the name would suggest) and another for my Persuasive Communications module. As all our marks go towards our final course grade this year, the heat is really on to get a first at every opportunity. Just when I thought this course couldn’t get any more competitive!

Aside from university work, Nathan Lane of Ptarmigan Bell Pottinger visited one of our lectures a few weeks ago with an exciting paid placement opportunity for a group of 5 lucky students. The task was to create a campaign to promote Nestlé’s new ‘Bluebell Cow’ products and their commitment to the environment by cutting down on the plastic content in their Easter egg range.

My group of 5 pitched to Ptarmigan on the Thursday before last and although it was extremely nerve-racking experience, I felt our entire group presented confidently and professionally. Unfortunately we did not win the final pitch, but the feedback we received from Nathan Lane was that we were very impressive and came up with good ideas, some that Nestle would have used for their real campaign.

Although I am disappointed we did not win, I feel I have gained great experience from the Ptarmigan initiative. It gave me the chance to really think ‘big’ and brainstorm for ideas that a huge multinational company like Nestle would use, as well as improving my presentation skills and speaking ability.

I don’t really feel like we lost, as there was so much to gain from having the courage to attempt such a daunting task and come out with such great feedback. I’m very thankful for Ptarmigan giving students such a fantastic opportunity!

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Regional Accents in Business: A ‘Ye’ or a ‘Nay’


A more comprehensive version of this article including other diversity issues is available here

The Yorkshire accent: A business hindrance or a help?

Over the last few weeks I’ve been considering the age-old question of ‘Ye’ or ‘Nay’ when it comes to speaking in your mother tongue.

Being ‘born and bred’ in Churwell and educated at Batley Grammar School, I’ve always had a strong Leeds accent with the odd Irish slang finding its way into conversation too due to my background. My accent has never really been an issue before. While studying at Bradford two years ago and being subjected to the usual ‘North vs. South’ banter that comes with being a fresher, I was proud of my accent; of being a ‘down-to-earth’ Northerner as opposed to a ‘soft’ Southerner. But since moving to Harrogate three years and beginning my venture into the world of business, my thoughts on the broad Yorkshire accent have definitely started to sour.

My accent has been a constant source of attention since working at the Pitcher and Piano in Harrogate and I’ve even been given the nickname ‘Morley’. My accent just stands out like a sore thumb in contrast to the received pronunciation of Harrogate (how can 13 miles make so much difference!). I never thought I spoke particularly broadly, but the way I speak is often mimicked, such as the way I say ‘Nooo’ or the way that for some reason forget to use the word ‘the’ or reduce ‘to’ to just ‘t’. I am even greeted with phrases I never use, such as ‘Ey up’ and ‘By gum’!

Now don’t get me wrong, I laugh along with the jokes and I don’t get offended. I know that it’s all done in jest – the usual work banter that has helped me fit in with the rest of my colleges and makes working in the bar more fun. Some of the customers even like my accent and it’s a talking point that has helped me make friends. However, I’ve recently started to listen to my voice through the ears of others, and it doesn’t sound good.

As wrong as it may seem, there are some accents that people associate with certain personalities and characteristics. A simple google search for ‘Matched-guise test’ will enlighten you on just how others perceived you based on your accent. Though the Yorkshire accent is thought to be more reliable and trustworthy, the poor use of grammar and missing out of certain words also can make speakers seem less intelligent then they really are. In contrast, those speaking in ‘Received Pronunciation’ may sound a little colder, but may be able to give the impression of sounding smarter than they really are on a first impression (maybe a Yorkshire/RP mix would result in a trusting but intelligent professional?).

Of course any impression can be changed over time no matter how you speak, but anyone studying or working in business knows how important a first impression is. It can make or break interviews, client meetings or winning an important pitch.

Those who think the way they speak has no effect on their careers are in denial. Prejudice based on accents may be wrong, but it does happen, as this guardian article proves with almost 50% of company directors seeing strong regional accents as a disadvantage in the business world. And they have a point. Some accents are hard for people to understand, and others are just plain hard to listen to.

To think that my accent won’t affect my career would be imprudent. From just my first year’s experience I’ve realised that the way people speak is incredibly important in PR. I’ve noticed many practitioners using ‘phone voices’ in order to sound a little more southern to appeal more to the wealth of media in London. I’ve also noticed heads turn in PR offices when I speak on the phone in my regional accent, and not in a good way – the more cringe worthy way.  I can see that my accent makes me sound stupid, even when I’m making a good point and I can tell when whoever is on the other line is thinking the same thing.

So now I’m trying hard to copy the accent I hear in Harrogate, both for career and personal reasons, although it’s easier said then done as the Yorkshire accent is a tough one to shake off! For those who don’t know just how strong a West Yorkshire accent is, check out this YouTube video of a little girl with an incredibly broad accent, though judging by the comments some people do find this accent very appealing.

Out of interest I decided to use my Twitter and Facebook account to see how others found the Yorkshire accent and if it had any place in business. Results were mixed. Some said it wasn’t about how you say things but about what you say. Another user more comically thought that the Yorkshire accent was fine, as long as it was confined to the farming business. I rest my case.

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Student Fees set to rise to £5,000 a year


For students today, the most disturbing headline was the recent news that our course fees will be facing a large jump from the fee we pay now.

The current rate, which is over £3,000 per year for many students, could be making a huge £2,000 increase, bringing the average cost of a year at university (with the added £3,000 accommodation fee) to a staggering £8,000 a year, and a total £24,000 for the average 3 year course.

That’s not even including additional expenses, such as bus fees, food costs and of course, the 4 or 5 £40+ books a term that every student has to buy for their course. I for one struggle to keep buying my recommended texts and keep out of my overdraft at the same time, and many of my friends have completely used their overdrafts and have nowhere to turn to get the money they need to continue their education. Where on earth are we expected to get this money from?

Many will argue that grants are in place to help those from underprivileged backgrounds. But the grant system doesn’t work. It is based purely on the income of the student’s parents, but not the amount of money they actually receive. Based on my parents income I am entitled to no grants, however I do not receive any funding from my parents towards my education – going to university was my own choice and so I fund it alone by taking out the full maintenance loan. However, this loan doesn’t even cover my accommodation, so my only option was to work along side my course, with the possibility of effecting my studies, or take out a higher interest loan to over the costs.

In this Guardian article, the UUK claims that the huge £2,000 rise ‘would not deter students’. I’d love to see the figures of just how many students they interviewed, and from which universities they were from. In the current economic climate students are already struggling to pay for their education and have the added stress of job uncertainty after they graduate. How anyone can say that no student in the whole of the country would not be deterred from university by this huge increase is completely ridiculous.

An even scarier Independent article claimed that fees must rise to £7,000 in order to keep high quality teaching. To put this into perspective, this could cost a medical student (with their 5 years of studying) £50,000 to complete their studies, again not including additional expenses. The higher paid jobs like those in medicine may soon return to being only in reach of the rich students, who can rely on mummy and daddy to foot the bill.

The people making these decisions have no idea of the impact they will cause. They enjoyed a free university education and the students in Gordon Browns Scottish constituency and the rest of Scotland still enjoy this free education, funded by the English tax payer.

Finally, lets remember that universities are hardly a drain on the government – Leeds University boosted a £422 million turnover  in 2006/7.

Any students reading please give your views and opinions, and those that agree with what I’ve written here, visit the NUS website to see how you can try and stop the fee increase.

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