Tag Archives: PR

2012 PR Graduate Schemes


Ben Cotton produced a fantastic post this month on the 2012 PR graduate schemes. So if you’re looking for a job after graduating this year, why not check out the list collated by Ben below and be sure to check out his blog and recommended posts below for more information and tips.

Over the past couple of weeks I’ve been researching and speaking to industry colleagues in order to create this years list of 2012 PR Graduate Schemes.

Despite growth stalling in the wider economy, it’s great to see the PR industry in rude health (judging by the number of grad schemes that is). The list is broadly the same size as previous years and as we’ve come to expect, it is predominantly made up of the larger, international agencies with London offices.

This years list makes one thing abundantly clear. Whilst final year students will be acclimatising to their most important year at university and thinking about dissertations, the race for a graduate PR job has already begun.

Continue reading

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Book review: Develop Your PR Skills


I was asked by my lecturer(/mentor) Richard Bailey to review a book for his site Behind the Spin.

I haven’t really reviewed a book before, especially not one written by two of my Leeds Met lecturers, so I was a bit apprehensive! I tried to be fair and honest and give the book constructive criticism. I’m told the authors thought the review was fair, so that’s a relief! I was extra critical of the social media in PR chapter, which is to be expected given that I work for Wolfstar!

You can give the review a read over here.

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Why is social media not on the agenda of every PR course?


After seeing this article being retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on Behind The Spin is one that I have been battling for a while now and this is a blog post that has long been on the back burner. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight off the incredible amount of competition that affects every graduate.

Enjoy the image while you can. PR is nothing like this and is about to become even less so.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My colleague at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. There is already evidence that social media is a skill dominated by PR practitioners, so it doesn’t make sense not the teach it. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understanding of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of networks and brands online. A module that explained what the semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredibly useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

The Semantic web. Pretty, confusing, but irrelevent?

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

After seeing this article being Retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on blog is one that I have been battling for a while now. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight of the incredible amount of competition that affects every graduate.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My college at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understand of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of netowkrs and brands online. A module that included the idea behind semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredible useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

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European Summit: Goodbye AVEs, Hello Social Media Measurement


Today I finally got round to reading last week’s PR Week, which gets circulated around the Wolfstar office for us all to have a flick through when we get chance.

One of the bigger articles was the results of the European Measurement Summit, taking place in Barcelona. 7 key principles were agreed on, including plans to move away from AVEs as a means to measure coverage and the decision that social media should be taken more seriously and ‘can and should be measured’.

I always found AVEs a nice way to say ‘look how much more PR is worth compared to advertising’ *smug face* but the fact is that though the results may sounds impressive when reported back to a client, it doesn’t really mean a huge amount. As decided at the summit, ‘AVEs measures the cost of media space, not of PR’. So there has been a shift to ‘quantity over quality’ which in my opinion is a good thing.

I’m also a fan of other of the issues raised – social media. Being that it’s not only a big interest of mine (in case you hadn’t already guessed), but it’s also my current livelihood working at the UK’s first speciality PR and social media company, you can imagine any news in this area is particularly important to me.

The summit attendees agreed upon the idea that social media can be and should be measured, which I guess was a inevitable decision given how many PR companies have been integrating social media into their campaigns and as my manager Stuart Bruce pointed out in his recent blog post, even management companies like McKinsey have started advising on social media. The space for social media expertise is clearly a battlefield (though reports say that PR is winning) but the push for measurement seems to be unanimous.

The answer of course is a little harder. There are so many tools of how to measure your ‘Twinfluence’ or how well you perform on Facebook or how engaging your blog is, but there isn’t really any standardisation for how companies should measure. At least with AVEs there was an official ‘industry standard’. As CIPR President Jay O’Connor puts it, ‘We need a way to cut through the social media hype’. Though the push for proper measurement of social media has been agreed upon on this summit, I think we are a long way of any kind of standardisation.

I remember learning about all the different summits in my first and second year at university and the impacts they have on PR. I wonder if future students or perhaps even next years will be learning about this year’s ”Barcelona Declaration of Research Principles’? Of course that would first mean they would need to start taking teaching social media a little more seriously…

You can see the slides from the summit here

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Starting full time at Wolfstar


Today is the start of my first week of being a full-time employee at Wolfstar!

The Leeds Met PR course I’m on  includes an optional full year of placement and though it is not essential to complete the course, it is strongly recommended. The best way to really learn PR is to practice it and with so much competition in the industry it is those with good experience that stand the best chance of getting employment at the end.

As I have enjoyed my one day a week short-term placement throughout my second year at Wolfstar, I asked my managers Stuart Bruce and Tim Sinclair if it would be possible for me to do a full year’s placement here. Thankfully they also wanted me on the team, so today I join Amy Johnston, Sam Oakley, Phylecia Sutherland, Jed Hallam, Mark Hanson and another new recruit, Anthony Devenish.

I’m really looking forward to getting a full year work experience and if all goes well I’ll actually be here until August next year. I really enjoy working as part of the Wolfstar pack and the experience and advice I will gain from my colleagues here will be invaluable when I return to university next year. I’m also excited to be starting work on my own clients and accounts, which I’m being briefed on today!

I think that working full-time after ‘university hours’ for the last two years will come as a bit of a shock, but the continuity of work is something I’m looking forward to as seeing a project from start to finish is something you never really get to experience just doing one day a week.

So thankyou Stuart and Tim for giving me this opportunity and to anyone that reads my blog it will now become less ‘PR student’ and more ‘PR intern’ for the next year or so!

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Social Media Revolution 2: How it affects PR, advertising and brands


This video popped up on YouTube on May 5th, and if you haven’t given it a watch yet click above and give it a run through.

Working for Wolfstar I already knew many of the social media statistics in the video, but seeing them all together and learning new ones really hit home just how influential (and huge) social media is, and particularly how important it is for brands. Below are some of the most important messages for brands thinking social media is just a ‘fad’:

  • 25% of search results for the World’s top 20 brands are links to user generated content

So for every four potential customers searching for your brand online, one of them will reach someone’s blog or social media page – meaning that what they say about you will have a huge impact on how they view your brand. Which is pretty influential when you see that…

  • 78% of customers trust peer recommendations

So what bloggers, reviewers and other online resources say about your product really does matter. I don’t know many people now who don’t check online reviews before they buy and the more expensive the products, the more we research it. Big supermarket chains like Tesco have even teamed up with Reevo for impartial reviews on their products – a brave decision but most likely useful in the long term.

But what does the video say about the 200,000,000 bloggers?

  • 34% of bloggers post opinion about products and brands

This harks back to the point above about peer recommendation and user generated content. What bloggers say is hugely important to your brand and companies that ignore bloggers or choose not to get involved in or respond to what they say risk starting a new ‘Dell Hell‘. This is why blogger outreach is so important – befriending and making the most of bloggers can really help give your brand a positive reputation online, so why would any brand not do this?

  • Word of Mouth = World of Mouth

Word of mouth is already known as the best way to influence customers as we are more likely to trust and believe what a friend of family member says than what a company is trying to tell us. Bloggers are now seen as a trustworthy online source, so customers not only believe what the blog says but will active search for reviews and opinion from bloggers. When you put this together with just how many bloggers are out there, word of mouth really does become world of mouth.

So what does this mean for advertisers?

  • Only 18% of traditional TV campaigns generate a positive ROI

I found this statistic most staggering, that less then 20% of the TV ad campaigns we see every day will ever generate a positive return on investment. The message has never been clearer that social media and PR are not only better value for money but also get better results. PR budgets may have be the first to get cut during the recession, but as the economic climate begins to improve companies should be looking towards using PR as money well spent to generate coverage and improve reputation where advertising fails, especially when you consider…

  • 90% of people skip TV ads via TiVo/DVR

Now in the UK it might not be TiVo, but anyone that has Sky or Virgin Media and has access to ‘TV on Demand’ or records their programs for later knows how easy it is to just flick through ads and get straight to their show. For advertisers the bad news does stop there either, as…

  • 24 of the largest 25 news papers in the world are experiencing record declines in circulation

Many UK newspapers have disappeared completely in the last few years and they won’t be the last. The fall in advertising and increase in readers going online for their news fix means traditional newspapers have taken a real hit. Advertisers have stopped using newspapers to target consumers because we just ignore the adverts unless they really jump out as us. It’s the editorial we concentrate on, the area PR targets. Which means PR also won’t be the one losing out on the increase in online news, as editorial is just as important here too.

But how does social media affect students?

  • 80% of companies use social media for recruitment

This is something I point out time and time again in day to day life with my peers – companies ARE watching what you do online and it WILL affect your future employment. This means don’t ever post offensive status updates, don’t swear non-stop in your tweets and look at what pictures are being posted of your on Facebook. Pretend you are a future employer, would you hire you after looking at your Facebook page with the profile picture of you passed out on a pavement in Leeds? The answer is no, no you wouldn’t. Your social media pages have become an extra arm of your CV, if you put that much effort into ensuring you have the perfect CV, vet your profile page just as aggressively.

  • Percentage of companies using LinkedIn for recruitment = 95%

LinkedIn may not be as flash or fun to use as Facebook, but the statistics couldn’t be clear enough – almost 100% of your future employers are using it and if your not on their your only putting yourself at a disadvantage from the start. LinkedIn shows your employers where you have worked before, what skills you have and how many people you are connected too – something which is very important in PR. Further to this, past employers and business colleagues can post recommendations for you online, so instead of a future employers phoning for one or two references, they can read ten or twenty online. Reaching out to a company on LinkedIn could give you an advantage over the competition before you even step through the interview room door.

Things to remember:

We no longer find the news, the news finds us…

We will no longer search for products or services,

they will find us via social media.

We don’t have a choice on whether we do social media, the question is how well we do it

Erik Qualman

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First ever live leaders debate



Like most of the country (or at least I’d like to think!) I’m excited about the first ever live leaders debate tonight on ITV.

Though live debates are something the US has done for years, it will be the first time UK voters have the chance to see their prospective leaders fight it out live on TV.

However, there has been a lot of irritation from parties and the public alike on the 76 rules created by both the parties, ITV, BBC and Sky about what is allowed to be said, and how much control the ‘moderator’ Alastair Stewart is allowed on ITV tonight.

Still I think tonight’s history-making programme is one not be missed, especially by the 6 million floating voters, such as myself, that leaders will undoubtedly be targeting. 21 million are expected to tune in and polls show that 43% expect Cameron to come off the best. Brown’s advisers are worried he will come off as emotionless and too full of statistics, yet I personally prefer a level-headed speaker who can give me hard facts rather than emotional speeches. However there is no denying Cameron has a lot of charisma and may be better at getting the public to relate to him, though if reports are to be believed he is very nervous about tonight and fears he will slip up. Some think that this may be Nick Clegg’s chance to shine and get his face out to the public more.

I think at the moment the debate really could go either way. In preparation for tonight, I took the Telegraph’s ‘How should I vote in the General Election 2010?‘ and after removing parties I won’t be voting for (like the BNP) my results were:

Labour = 49%

Conservative = 48%

Liberal Democrats = 47%

These results show just how much of a floating voter I am, and also how little difference there is between the parties now a days.

I’ll be watching how the debate unravels on Twitter tonight, follow me on @claresiobhan !

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Social Media training at British Waterways


Last week I joined my lecturer of last year, Richard Bailey, for a training session with the team at British Waterways.

This was the first time I’d ever really tried to pass on some of my social media skills and knowledge that I have accumulated over the past few years, mostly gained from my work experience at Wolfstar and my addiction to networks like Twitter.

I was very thankful for the opportunity from Richard and his continued belief in me, however I was very nervous about standing up in front of a team of adults and attempting to demonstrate that a 20-year-old student actually has something worth passing on! However after meeting with the team and finding out what they wanted to get out of the session I soon felt more comfortable and it wasn’t long before I was itching to get the chance to go up to the front and say my bit!

Web 3.0 could be just around the corner...

The session started with Richard giving an ‘informal lecture’. I use this term because even though he was talking ‘at them’, the team were invited to ask question and give their own opinion, which they did giving the talk a two-way communication feel – relevant when you are talking about social media! Richard explained how the web had adapted and evolved into ‘Web 2.0′ from owning content to sharing content, from presentation to participation and the way social media fits in with these new concepts. I learnt a lot from this session and also recapped on some of the old theories from my first year!

After a short break we moved towards the more practical side of the day, teaching the team how to set up and use social media sites. This was my main teaching section, and after giving the team my WordPress guide (which I’ll add to the e-portfolio and link here) I showed them my WordPress blog and the Dashboard. I love the stats tool on WordPress and so after a tour of the Dashboard I published a blog post I had written the night before live, so that I could demonstrate how to monitor the activity using the stats tool. I showed the team how I link my blog to Twitter and Facebook to let my followers and friends know I have a new post up and how this affected the stats, as well as talking them through Twitter itself. I demonstrated how I could use Twitter to monitor who was talking about me and who had retweeted my blog post.

The blog post proved a success and was retweeted serveral times drawing a lot of traffic to the blog. Further to this Alastair Campbell replied to me directly during the demonstration on Twitter, giving the day even more interest! I finished my demonstration by showing them other monitoring tools like Google Reader, Tweetdeck and Tweetreach as well as other sites like FourSquare, Last.fm and YouTube. By the end they were a bit stunned by just how many sites I used and asked how I had to time to check them all. As one of the team pointed out, if I could afford a smartphone I would become so ridiculously absorbed in it that I might forget about life outside social media all together!

The day was a real success and I thoroughly enjoyed teaching social media those unfamiliar with it. From the feedback I received from both Richard and the British Waterways PR team, I did a great job and seemed passionate and excited by the subject, which I’m overjoyed at as there is no better compliment!

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Labour Party Fundraiser – Meeting Alastair Campbell


On Monday evening I attended a Labour Fundraiser with some of my fellow Wolfstar team at Oulton Hall in Leeds. Opportunities like this do not come often for a student, and again I feel very fortunate to have my work experience at such a supportive company like Wolfstar!

I arrived at the event with Tim Sinclair, who is the Chairman at Wolfstar. Oulton Hall is a truly spectacular building and I advise anybody who gets the chance to visit to have a look around! We went straight to the room where the sponsors were gathered (mostly men in business suits) and I admit I was a little starstruck when I saw Alastair Campbell chatting away to a small group of people. I know he is both loved and hated, but undeniably respected and was arguably one of the most influential men in Britain during the ‘Blair years’ and an important figure in the PR world, so I felt very lucky indeed to be in the same room as him (I’m a geek, I know!).

We were then led into a large dining hall full of tables paid for by supports of the Labour party. This included a table full of Leeds University (rivals!) Labour Party students who all seemed very excited. We were first given a speech by John Middleton who then introduced us to Jamie Hamney, the Labour Party Prospective Parliamentary Candidate for the Pudsey constituency. The fundraiser was for him to try to help Labour keep this seat, as the Conservatives are targeting the area and have more funds available to campaign.

After a delicious starter and main meal we got the chance to listen to Alastair Campbell’s speech. Having never really heard him speak before I was expecting great things from what I’d been told and I wasn’t disappointed. Alastair had the room in his hands as he humorously described some of his past experiences in politics and his personal life before moving onto the serious business of how he thought Labour could beat the Tories at the upcoming General Election.

Alastair was still confident that Labour could steal a victory and thought that the chances looked better now than they did a few months ago. I’d have to say I agree with him. It wasn’t long ago that it seemed a Brown led Labour didn’t stand a chance in the Elections, but now the tides seem to have changed and even the media seems to have laid off Brown. Alastair also said that the Conservatives didn’t have any long-term, strategic plans and that their billboard posters (Vote for Change which was attacked with ‘Airbrushed for Change’) hadn’t been effective.

The way Mr Campbell spoke made everyone in the room feel elevated and it was obvious he’d had ample experience in public speaking, something I tried to pay as much attention to as possible as a PR student in the hope that some of his confidence might rub off on me! He had a way of connecting with the audience, which I suppose wasn’t too hard seeing as they were all Labour supporters, but even those of us that are floating in-between parties (such as myself) seemed drawn into the energy.

We were all given a free copy of Mr Campbell’s book, ‘The Blair Years’ and I went up to get mine signed personally along with a picture! It’s not everyday someone gets to meet Alastair Campbell and it’s not everyday a PR student gets to meet such a fantastic public speaker!

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Visit to London on behalf of Wolfstar


This Tuesday, I joined Andrew Macdonald and Tim Bailey to help out at an Appointments Commission event held at The Institution of Civil Engineers (ICE) in London.

The event was a great opportunity for me to get some hands on experience at event planning and management for my portfolio, as well as getting a chance to see other areas of Wolfstar’s services. Also, I would never pass up a chance at getting to visit London, which just feels so full of buzz and excitement to a Northern city girl! I had a little time to myself before the event to turn into the ‘typical London tourist’ and take pictures of some of London’s beautiful sights, before it was back to work!

The event was held for the many Appointments Commission ‘Talent Pool’ members. These already high flying business men and women had signed up to get the chance of public appointments, such as at the NHS or government departments. The roles, usually non-executive directors for a board or members of an advisory committee, give the public organisations many advantages. These include ‘to provide leadership, strategic direction, independent scrutiny and, in some cases, specialist expertise in important areas of public life.  Input from a non-executive board or committee member is always more strategic than hands on; key responsibilities may include agreeing strategy, overseeing performance targets, ensuring the finances of the organisation are managed properly and ensuring the organisation works in the public interest.’

The business men and women who are interested in doing this are in effect giving back and sharing their success with the public sector. The event provided a great opportunity for these individuals to network with each other and hear from speakers from the Appointment Commission and guest speakers like Sahar Hashemi, who co-founded Coffee Republic and Skinny Candy and wrote the bestselling novel ‘Anyone Can Do It’.

My role was to help out both before the event, setting up outside and organising the ‘meet and greet’ tables and meeting the other staff members, and during the event where I printed out name badges, greeted the talent pool and Appointments Commission members and helped make sure everything was running smoothly. When I got chance, I also took a few pictures for Wolfstar so they could see how things looked! The room the event took place in was incredibly beautiful, with intricate stone carvings and an amazing painting on the ceiling.

Once the event was in full swing, I was even given the chance to listen in and caught the end of Sahar speech. It was very inspirational to hear a fellow female doing incredibly well in business. Her motto for like was ‘If you don’t succeed the first 19 times, you will on the 20th’, a hail to the days where she was trying to set up Coffee Republic and the first 19 banks refused to give her a loan as England was a nation of tea addicts. However, the 20th banker agreed and the rest I guess is history!

I really enjoyed the experience and even though I didn’t get back to Harrogate until 12.30am, the day was really worth while! I really hope to get involved in more events in the future and thank Wolfstar for giving me such a great experience! I learn new things every week at my placement and it makes me look forward to my year out on placement even more!

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