Category Archives: Course Related

The Leeds Social Media Scene


Last night, Wolfstar hosted the Leeds Mashable Meetup, which Phylecia and I organised.

The event was a great way to meet and discuss the current issues and topics affecting both social media worldwide, specifically in the UK and most specific of all, those affecting Leeds.

The event brought together a range of people involved in the social media circuit, from the ‘techies’ like web designers, SEO specialists and so on, to those from a PR or business background, to event organisers around Leeds. Everyone had a chance to talk about what role they played in the Leeds social scene and in their companies, as well as put forward ideas as to how to keep Leeds on the map as being a important place for both internet services and business alike.

The topics discussed sparked discussion and debate, and I took the opportunity to bring up my debate about the lack of social media teaching on PR courses. From the look on the faces of those in the room, it was clear many people had no idea that the PR course was started to look so dated and many were a little shocked that there is next to no web and social media training included.

After the debate and presentation side of the evening, when we all began to talk in groups and networks, I was approached a lot about the topic from people on other courses who also felt strongly about their dated teaching, and from PR professionals who think something should be done about it.

In fact two blog posts that have stemmed from my discussion last night have already appeared this morning, Matt Murray’s post and sum up of the evening here, Matt Saunders’ post on Digital Fusion Magazine here and on Illiya Vjestica’s Smartdog Blog here. My blog post was also mentioned on the Guardian Leeds, so I’m thrilled with the amount of coverage this issue is generating, hopefully it will be a push for Leeds Met to think about changing the course!

After the success of last night’s meet up, there has been a lot of talk on Twitter about organising one in the future, which I hope will become a reality as the people I met, things I learnt and discussions I took part in last night were all invaluable.

I also found this video on Mashable this morning, which should be useful to everyone at the event and in the UK social media scene, though I was a little surprised with some of the stats, such as 33% of people still trusting banner advertising (I’m yet to find one!).

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Why is social media not on the agenda of every PR course?


After seeing this article being retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on Behind The Spin is one that I have been battling for a while now and this is a blog post that has long been on the back burner. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight off the incredible amount of competition that affects every graduate.

Enjoy the image while you can. PR is nothing like this and is about to become even less so.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My colleague at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. There is already evidence that social media is a skill dominated by PR practitioners, so it doesn’t make sense not the teach it. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understanding of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of networks and brands online. A module that explained what the semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredibly useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

The Semantic web. Pretty, confusing, but irrelevent?

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

After seeing this article being Retweeted on Twitter, I set right to writing a comment reply. However, when the reply started going beyond 600 words, I realised that not only would it probably not fit in the reply box, but it was worth writing my own blog about the topic and not completely overtaking the comment section of the article up!

The issue raised on blog is one that I have been battling for a while now. It is that of teaching (or lack of) social media on PR courses at universities. The writer of the original article studies at Sunderland University, one of the first in the country to have a module on social media (and a good one by the sounds of it, giving that lectures are only ever planned out a few weeks in advance due to the ever changing nature of social media).

I study PR on the Leeds Metropolitan course. Now I intern at Wolfstar, a PR, social media and WOM agency. So you can understand why this topic is one I have a particular interest and involvement in.

Since my first year when my tutor (and editor of this site, Richard Bailey) encouraged us to set up our own blogs, I began to start thinking about building and maintaining my online profile and what this would mean for my future within this industry.

The PR course taught us much about theory, communication and even marketing, but there was and still is a huge gaping void in the social media department. It hasn’t been left out completely, but I do not think that a guest lecture everyone once in a while is really going to get PR students ready for the giant shake-up this industry is going through. As long as total emphasis on traditional media and AVEs is still being taught (despite being blasted at the European Summit ) PR students are not going to be ready to do this job or fight of the incredible amount of competition that affects every graduate.

For some employers, there has always been a ‘dark cloud’, if you will, around the idea of a PR degree. Some argue that it doesn’t really teach PR and only work experience is needed along with a ‘more academic’ degree. Indeed I have worked with and watched students in my class who do very little work and have poor attendance go on to make it through to the next year; something that a student studying subjects like English or Chemistry would not have been able to do. My college at Wolfstar, Jed Hallam, has even blogged about how a PR course is not needed to practice.

Not teaching what will soon become a core skill of anyone working within PR (social media and online communication) is just another crutch keeping up the PR course. I have spoken to employees and managers of a few PR agencies now and the general feeling from most is that though they understand how hard it would be to integrate into the course, it is a skill that we need to know.

For my final year electives, I have a choice of several topics. I feel this is the perfect opportunity to give my current student year a boost in their knowledge and understand of social media before they graduate. However, the subjects include ‘Celebrity and The Media’ reinforcing the PR image that many frown on our industry for.

I haven’t chosen my electives yet as I feel a little let down on the choices. I would love a module delving into the theory and mechanisms of how social media and its participants work, really looking into the theories behind human behaviour and how this is reflected in our choice of netowkrs and brands online. A module that included the idea behind semantic web is and what it could mean for both the future of PR and the internet as a whole would be incredible useful. Perhaps a module that touched on topics like search engine optimizations and basic HTML and web design; all useful skills to add to any PR practitioners CV.

These are all things that I take it upon myself to learn if university won’t teach me them, and I am lucky enough to work in an office that supports us and encourages us to build these skills. It still frustrates me though that my university won’t help me out nor will it enlighten others who have not had the work experience opportunities that I have had.

I would love to know how other PR students feel about this issue, and also how practitioners within the industry feel. How much do you value a PR course? What is your experience with working with/employing PR degree graduates? Should social media become a module, and what should it include?

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Starting full time at Wolfstar


Today is the start of my first week of being a full-time employee at Wolfstar!

The Leeds Met PR course I’m on  includes an optional full year of placement and though it is not essential to complete the course, it is strongly recommended. The best way to really learn PR is to practice it and with so much competition in the industry it is those with good experience that stand the best chance of getting employment at the end.

As I have enjoyed my one day a week short-term placement throughout my second year at Wolfstar, I asked my managers Stuart Bruce and Tim Sinclair if it would be possible for me to do a full year’s placement here. Thankfully they also wanted me on the team, so today I join Amy Johnston, Sam Oakley, Phylecia Sutherland, Jed Hallam, Mark Hanson and another new recruit, Anthony Devenish.

I’m really looking forward to getting a full year work experience and if all goes well I’ll actually be here until August next year. I really enjoy working as part of the Wolfstar pack and the experience and advice I will gain from my colleagues here will be invaluable when I return to university next year. I’m also excited to be starting work on my own clients and accounts, which I’m being briefed on today!

I think that working full-time after ‘university hours’ for the last two years will come as a bit of a shock, but the continuity of work is something I’m looking forward to as seeing a project from start to finish is something you never really get to experience just doing one day a week.

So thankyou Stuart and Tim for giving me this opportunity and to anyone that reads my blog it will now become less ‘PR student’ and more ‘PR intern’ for the next year or so!

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Visit to London on behalf of Wolfstar


This Tuesday, I joined Andrew Macdonald and Tim Bailey to help out at an Appointments Commission event held at The Institution of Civil Engineers (ICE) in London.

The event was a great opportunity for me to get some hands on experience at event planning and management for my portfolio, as well as getting a chance to see other areas of Wolfstar’s services. Also, I would never pass up a chance at getting to visit London, which just feels so full of buzz and excitement to a Northern city girl! I had a little time to myself before the event to turn into the ‘typical London tourist’ and take pictures of some of London’s beautiful sights, before it was back to work!

The event was held for the many Appointments Commission ‘Talent Pool’ members. These already high flying business men and women had signed up to get the chance of public appointments, such as at the NHS or government departments. The roles, usually non-executive directors for a board or members of an advisory committee, give the public organisations many advantages. These include ‘to provide leadership, strategic direction, independent scrutiny and, in some cases, specialist expertise in important areas of public life.  Input from a non-executive board or committee member is always more strategic than hands on; key responsibilities may include agreeing strategy, overseeing performance targets, ensuring the finances of the organisation are managed properly and ensuring the organisation works in the public interest.’

The business men and women who are interested in doing this are in effect giving back and sharing their success with the public sector. The event provided a great opportunity for these individuals to network with each other and hear from speakers from the Appointment Commission and guest speakers like Sahar Hashemi, who co-founded Coffee Republic and Skinny Candy and wrote the bestselling novel ‘Anyone Can Do It’.

My role was to help out both before the event, setting up outside and organising the ‘meet and greet’ tables and meeting the other staff members, and during the event where I printed out name badges, greeted the talent pool and Appointments Commission members and helped make sure everything was running smoothly. When I got chance, I also took a few pictures for Wolfstar so they could see how things looked! The room the event took place in was incredibly beautiful, with intricate stone carvings and an amazing painting on the ceiling.

Once the event was in full swing, I was even given the chance to listen in and caught the end of Sahar speech. It was very inspirational to hear a fellow female doing incredibly well in business. Her motto for like was ‘If you don’t succeed the first 19 times, you will on the 20th’, a hail to the days where she was trying to set up Coffee Republic and the first 19 banks refused to give her a loan as England was a nation of tea addicts. However, the 20th banker agreed and the rest I guess is history!

I really enjoyed the experience and even though I didn’t get back to Harrogate until 12.30am, the day was really worth while! I really hope to get involved in more events in the future and thank Wolfstar for giving me such a great experience! I learn new things every week at my placement and it makes me look forward to my year out on placement even more!

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First day at Ptarmigan Bell Pottinger..


A few months ago, I posted a blog about a group pitch that we did for Ptarmigan Bell Pottinger, with the hope of winning a place in their student branch set up this year.

Unfortunately, my group did not win but still felt we learnt a great deal from the experience. However a member of the group that did in was an American student who just spend once semester at Leeds Met, so the winning student group were a member short. Luckily for me Adam Burns was a member of the group and offered the open space to me!

For the past few weeks we have been putting together material and today we had our first day at the Ptarmigan Bell Pottinger offices in Leeds! We met all the team and introduced ourselves and found out what our schedule for the day would be.

The first client we will be working on as the Ptarmigan Academy are Tag:Pac, a packaging design company also located in the same Leeds offices as Ptarmigan Bell Pottinger. So our first task of the day was meeting the team and finding out what they wanted from the PR and as well clients they had and how we could generate some coverage. It was exciting knowing that our team had control over our own first account and I think that together we can make the most of the opportunity.

We finished the day by showing Nathan a pitch for another perspective client and had to opportunity to ask him about a range of questions from social media in PR to our placement year. We learnt a great deal from Nathan and his knowledge of PR and hopefully will have more chances to pick his brain in the near future.

We have started a Ptarmigan Academy blog which can be found here and will be updated with our news!

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The fight of the interns…


It’s that time of year for second years. The intern application time.

If ever there was a time when the competitive nature of PR and those studying it comes to light, this would be it. Students up and down the country will be fighting tooth and nail to get a placements with the majority of placements being in… you guessed it, London.

Which does raise an issue for many students when it comes to finances. Living in London is expensive even for those living with partners and on full time wages, so imagine how much harder it is for interns on much lower pay and also still having to pay reduced university fees. The general view seems to be that those who want placements with the biggest London companies are those who have parents that can support them once all their wages go towards accommodation.

However, the less fortunate of us have not been put off yet, and have still joined in the rush of students humming around the 3rd floor of the Rose Bowl, hoping to get an application form for some of the companies that have contacted Leeds Metropolitan. I feel grateful for going to a university that does put a lot of work and money into its PR course as the support at times like this is really invaluable, even though the red brick universities may look down on us! I have a pretty good idea of where I’ll be doing my placement and I’m looking to seeing what working 9-5 is really like… (I have no doubt I will come to regret that statement within the next few months…)

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Work Experience at Wolfstar PR


Last Thursday I started my work experience at Wolfstar, a small PR consultancy based in Leeds.

I was especially excited to start working at Wolfstar as the company specialises in social media (a personal interest of mine) and word of mouth marketing, which not only makes it different from any other PR company I’ve worked for, but also rather unique in the PR world too.

The company may still be young (it was set up in 2007) but has already won the CIPR Outstanding Small Consultancy Award 2009 and came highly commended in PRWeek’s Best New Consultancy 2009. All the team are very enthusiastic and made me feel at home right away (despite the fact that my lenses were causing my eyes to water for the entire shift!). They had me laughing all day which is probably the best way to combat nerves!

I spent my first day researching some stats and statistics on blogs. The aim was to find out which ones are the most influential and therefore most useful to the chosen client so they could be targeted to gain coverage. I used tools that I was already familiar with such as Google PageRank, as well as new sites that I was unfamiliar with such as Alexa. I found it very interesting to see which blogs had the higher rankings, viewers and incoming links as well as looking at those blogs that weren’t very successful and seeing if I could see the reason. It definitely gave me some ideas for my own blog!

I look forward to my next day of work experience at Wolfstar and hope I can become a valued member of the team for my time there!

Last Thursday I started my work experience at Wolfstar, a small PR consultancy based in Leeds.

I was especially excited to start working at Wolfstar as the company specialises in social media (a personal interest in mine) and word of mouth marketing, which not only makes it different from any other PR company I’ve worked for, but also rather unique in the PR world too.

The company may still be young (it was set up in 2007) but has already won the CIPR Outstanding Small Consultancy Award 2009 and came highly commended in PRWeek’s Best New Consultancy 2009. All the team are very enthusiastic and made me feel at home in the team right away (despite the fact that my lenses were causing my eyes to water for the entire day!). They had me laughing all day which is probably the best way to combat first day nerves!

I spent my first day researching some stats and statistics on blogs. The aim was to find out which ones are the most influential and therefore most useful to the chosen client so they could be targeted to gain coverage. I used tools that I was already familiar with such as Google PageRank, as well as new sites that I was unfamiliar with such as Alexa. I found it very interesting to see which blogs had the higher rankings, viewers and incoming links as well as looking at those blogs that weren’t very successful and seeing if I could see the reason. It definitely gave me some ideas for my own blog!

I look forward to my next day of work experience at Wolfstar and hope I can become a valued member of the team for my time there!

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Ptarmigan Bell Pottinger Initiative


What a chaotic 2 weeks!

I’ve had two university presentations to contend with in the last two weeks, one for my Persuasive Communications module (which isn’t the ‘evil teachings of propaganda’ as the name would suggest) and another for my Persuasive Communications module. As all our marks go towards our final course grade this year, the heat is really on to get a first at every opportunity. Just when I thought this course couldn’t get any more competitive!

Aside from university work, Nathan Lane of Ptarmigan Bell Pottinger visited one of our lectures a few weeks ago with an exciting paid placement opportunity for a group of 5 lucky students. The task was to create a campaign to promote Nestlé’s new ‘Bluebell Cow’ products and their commitment to the environment by cutting down on the plastic content in their Easter egg range.

My group of 5 pitched to Ptarmigan on the Thursday before last and although it was extremely nerve-racking experience, I felt our entire group presented confidently and professionally. Unfortunately we did not win the final pitch, but the feedback we received from Nathan Lane was that we were very impressive and came up with good ideas, some that Nestle would have used for their real campaign.

Although I am disappointed we did not win, I feel I have gained great experience from the Ptarmigan initiative. It gave me the chance to really think ‘big’ and brainstorm for ideas that a huge multinational company like Nestle would use, as well as improving my presentation skills and speaking ability.

I don’t really feel like we lost, as there was so much to gain from having the courage to attempt such a daunting task and come out with such great feedback. I’m very thankful for Ptarmigan giving students such a fantastic opportunity!

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Google: The most innovative company of our time?


So you may be wondering why have I chosen now to write a blog post about Google. The company is already well established so my post will not be particularly groundbreaking. But recently I have begun obsessing over Google, so much so that I’m currently reading ‘The Google Story’. So what has got my mind buzzing? Two words, Google Wave.

Now I have always been a huge Google fan right back from my first year at high school. At the tender age of 11 I was becoming increasingly frustrated trying to search using older search engines like the MSN search and AltaVista, until my IT teacher recommended trying Google. From then on, I was hooked.

I was already unusually keen on computers due to my dad working in the IT industry. Due to all dad’s being overly keen on passing their knowledge to their children, I already knew how to use most of Windows and Microsoft Office features, as well as how to set up my PC and point to most of the things inside a computer and tell you what they did. Hell, I think I even remember watching my Dad installing Windows 95. Retro.

I remember downloading MSN Messenger 1.0 and having no one to talk to except some randomers I’d spoken to on chat rooms (again how very retro, and kind of creepy). Of course most people have cast MSN aside now that Facebook has a chat service and the cooler web addicts have already moved on to Twitter anyway, but I’ve always kept my interest in IT and tried to stay ahead when it comes to web apps.

Which brings me back to Google. I love Google products. I have 3 Gmail accounts (and a Googlemail app on my phone), have GoogleSearch on my desktop, use GoogleDocs, GoogleEarth, GoogleBooks, GoogleScholar and GoogleCalender regularly, as well as being a certified YouTube addict. I have a blog on Blogger (though admittedly I prefer WordPress) and the only reason I don’t use is Chrome is… well… have you tried Firefox?!

So, understandably, I was very excited when I caught wind of the GoogleWave application and watched the hour or so long video demonstration of it. I was also amazed at how the audience reacts at Google seminars. The presenters were treated like rock stars. After every Google Wave feature they demonstrated, the audience clapped and cheered and even I found myself smiling along with the atmosphere at home.

Google Wave will totally revolutionize how I work at university. On the PR course, we are constantly assigned to groups to work on presentations and assignments – part of the push to improve our people skills and create skilled and confident presenters. However, this does raise the issue of ‘Group Meetings’ and finding a set date and time that five or so busy students can find to meet up with their group members and create the presentation.

Which is where I think Google Wave will come in. We could just drop the presentation into and all edit it live, adding our own research and ideas and create a more well thought out and better collaborated final result. And it doesn’t end there, we could even arrange the meetings easily by simply adding contacts into the conversation and organizing the time there and then. If we’re all free we could get to work straight away.

The impact for PR is even more exciting. Imagine planning events where instead of emailing the information to-and-fro until a final decision is agreed, the planning could be done live, with participants posting dates and times, adding pictures of the venues and adding other people at anytime to view the rest of the conversation and give their input. You could drop press releases in to a conversation with coworkers to get their input and editing live, rather then emailing and waiting for a response.

I think Google Wave has an exciting future ahead, and I hope that by the time i enter the world of PR full time, the industry is already making full sense of the application. From what I’ve read on Twitter , many of the PR practitioners I know are already trialing the program, so it seems that it will catch on.

I managed to get hold of a Beta account last week, and though I’m still waiting to get my invites to send out (I have no one to Wave at!) I love the way it looks and can’t wait to try it out.

So will the Google Wave live up to its expectations? Here’s to watching this space.

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Confidence is the Key


We all know the kind of person. There’s one in every circle of friends. If you can’t think of one in your group, then it’s probably you.

It’s the ‘confident’ person. The kind of person that always speaks up, is never afraid to hold back and always gets themselves noticed. The kind of person that you’ll love to hate, but are secretly envious of. The kind of person we all wish we could be.

Confidence isn’t something that comes easy for most of us. Being confident means that we’re more open to criticism. By being the person that answers the toughest questions and puts themselves forward in the most difficult tasks, we increase the chance of getting things wrong and of making a fool of ourselves. It’s so much easier to be an observer, to sit in the background when things are difficult and then jump on the bandwagon when things become simpler. It’s not hard to be invisible.

However, there is nothing to gain from being the quiet one on a professional or personal level. From my very first day at university, I began (as I’m sure many people did) subconsciously sizing up my competition. These are the people who would be my friends, but also the people who I’d be sitting next to in exams and one day competing against for jobs. Who did I think I could beat? Who did I think would beat me? Who was my competition?

The people who shone out as the ‘cream of the crop’ from day one were those who put themselves out. The ones who answered all the questions, chatting easily with lecturers and made sure everyone knew their name. PR is all about networking and reputation, and these peoples were already pros. Against the backdrop of nervous, quiet first years, they stood out as enthusiastic, bright and confident students. The kind of students who you were sure would get the best placements, work the hardest and come out of the degree with a first. I didn’t even know what their grades were, or if they were particularly bright. It didn’t matter, from the very first impression the confident student seems like a winner.

Of course without the ‘smarts’ to back up the confidence the act becomes see through over time, and some of the students that were the most prominent on the first day have faded into obscurity and fresh talent has taken their place; PR is a competitive course. But others still continue to shine on and make their mark due to their natural gift of being confident. This got me thinking about my own confidence and how others view me.

When I was younger I was always a very confident, a ‘loud’ child that loved to be the centre of attention. Towards the end of primary school and during high school though, my confidence had just about evaporated. It wasn’t until sixth form and university that I finally started to become a more assertive and self-assured individual, a trait which I think many develop as they finally enter the freedom of university where most of the trouble makers of high school have finally matured.

At university students have the chance to shine and are constantly put in situations designed to build their confidence – such as working in groups of people you don’t know and presenting previously unknown material to large groups of strangers. I know my experiences at Bradford University definitely changed me as a person and made me a much better presenter as I constantly had to do presentations on medical conditions I’ve never even heard of until a week or so before and then relay my new found knowledge to groups of seventy people or more.

Getting part time work also helps with confidence and communication skills, especially if there is a great deal of customer service involved. I currently work in a bar/restaurant and feel as though in the past few moneys I have definitely become a more self-confident and self-assured individual as a result, and constantly working with customers means I have developed my conversation and reasoning skills as well as the ability to deal with more awkward of aggressive people (especially on a Saturday night) by remaining calm and non confrontational but also having the confidence to stand my ground.

I think other people do view me as a confident person and hopefully as a good speaker during presentations and I think a lot of that is due to experience and practice. Confidence isn’t something that all of us are blessed with, but it is something which we all can learn.

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